We believe in honesty and ensuring that our valued guests understand our rates and fees. Here’s a rundown of our pricing and fees:
Dining Rates:
- Menu Prices: Our menu pricing is reasonable and reflects the high quality of our ingredients as well as the skill of our culinary team. When you dine with us, you may find comprehensive prices for each item on our menu.
- Special Offers: To enhance your eating experience, we periodically provide special specials, discounts, and loyalty benefits. Stay up to date on these offers by using our website, mobile app, or email notifications.
Payment Methods:
We accept a variety of payment methods: credit cards (Visa, MasterCard, American Express, Discover), debit cards, digital wallets (Apple Pay, Google Pay, Samsung Pay), and restaurant-specific gift cards.
Additional Fees:
- Service Charge: In rare situations, parties of a specific size or unique events may be subject to a service charge. This service charge helps to compensate our employees for their excellent service.
- Sales Tax: In compliance with local tax legislation, applicable sales tax is charged to your meal bill.
Online and Mobile Payments:
- Online Ordering: When you place an order online or via our mobile app, the complete amount payable, including all applicable taxes and fees, is clearly presented before you confirm your transaction.
- Payment Processing Fees: We do not impose any additional fees for payments made online or by mobile using our official platforms. However, depending on your financial institution’s policy, fees associated with your selected payment method (e.g., credit card processing fees) may apply.
Gift Cards:
- Gift Card Purchase: Gift card purchases are subject to the face value of the card, and any applicable taxes, at the time of purchase.
- Lost or Stolen Cards: JTS On The Bay is not responsible for lost or stolen gift cards. Please keep them secure.
Reservations:
While reservations are recommended, they are usually free. Please keep in mind that failing to show up for a reservation without canceling in advance may result in a no-show fee in some situations.
Feedback and Questions:
Please contact our staff or management team if you have any queries about our pricing, fees, or payment procedures. Your satisfaction and comprehension are essential to us, and we are here to answer any questions you may have. We thank you for your business and look forward to serving you at JTS On The Bay.